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Another Big Step Forward!

Another Big Step Forward!

With Governor DeWine’s May 1st announcement of the new ‘Stay Safe Ohio’ order, we are pleased to announce that we are now permitted to schedule appointments for customers that wish to visit Eastgate Pools & Spas to shop for above-ground pools, hot tubs, outdoor and sunroom furniture, and Big Green Egg Grills! If you have been patiently waiting to shop for these great family home recreation products, the time has come. Call us at 513-528-4141 to schedule your appointment. If you would prefer to email us, you may schedule by sending your request to info@eastgatepools.com. An associate will call or return-reply to your email. We would also appreciate you limiting the size of your party to no more than two people, if possible.

Sales associates will wear masks and we will maintain established social distancing standards. Additionally, we will require all visitors to the store to wear a facial covering. We wear masks to protect the people we are helping and appreciate your understanding that, by wearing one too, you are helping to protect our associates. Thank you for your consideration.

To make your shopping experience worry-free, we have implemented thorough, ongoing efforts to keep the store and exterior facilities sanitized.

Also, as previously announced, our store is open on a limited basis for those needing chemicals and accessory items, and for those that wish to utilize our free water test service. No appointment is required for water tests or to shop for chemicals or accessories.

For patrons that prefer to remain outside, we have set up a second water test station under one of our large tents. We have also made available a good selection of the most commonly needed chemicals and accessories, also located under a tent. There is no need to go inside the store to pay as we have a satellite checkout terminal there, too.

Due to the large volume and scope of our parts department, parts are only available via our main store. If you need a part, please go to the main checkout area and an associate will be glad to assist you.

You can also shop from the comfort of your home or car with our Parking Lot Pick Up Program. Call us at 513-528-4141 and let us know what chemicals and accessories you need. Pay over the phone via credit card and we will fill your order. When you arrive at the store, call us and we will deliver the order to you in the parking lot.

We appreciate your business and look forward to seeing you soon.

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Written by Eastgate Team