%@#& is that going to help?” (I gave them a new bottle and further clarification about putting the phosphate remover inside the pool.) Phone caller: “I need directions to your store.” Associate: “Where are you located?” Caller: “I’m in my car.” (Long pause.) Associate: “…and where is your car?” Caller: “On the highway.” Associate: “…and what highway is that.” Caller: “I’m not sure of the name.” I don’t think they ever made it here. “That 25 pound bucket of chlorine tabs—how heavy is it?” –Max]]>
